Need Advice On Your Employment Rights?

We know that sometimes you just need to hear the info from the horse’s mouth, that’s why we have a dedicated helpline staffed by qualified advisers that can answer your questions or offer an ear when you need a chinwag if it’s all getting too much.

At certain times, like say during a pandemic, our helplines can be very busy, so it’s always worth checking our Advice Pages first as you might find the answer to your question there.

If you are unable to reach us during the opening times listed below, please leave a message and someone will call you back.

What Can The Helpline help with?

All of the volunteers on our helpline are appropriately qualified to assist with:

– Flexible working requests – how to make them and how to appeal a request that’s been rejected

– Guidance on your rights around redundancy and any protections you might have

– Your rights at work if you are pregnant during Covid-19

– Questions about maternity pay/leave

– Your legal rights if you are pushed out of your job, demoted, bullied, harassed or experience any other form of discrimination as a result of pregnancy, maternity leave or parenthood

Our helpline advisers will do their best to support you with your query but in certain circumstances, they may need to refer your call to our free legal advice service for further support.

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A few small things to note before calling

The helpline is staffed by one volunteer at any one time. If the line is busy, please try again later or leave a message and our volunteers will get back to you as soon as possible.

We are unable to offer advice on self-employment, benefits or birthing restrictions.
For advice on benefits, please contact Citizens Advice.
For advice on labour and birthing, please visit Birth Rights.

Please check our opening times below before calling the helpline.

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Helpline Opening Times

Monday
9.30am – 9.30pm

Tuesday
1.00pm – 9.00pm

Wednesday
11.00am – 9.00pm

Thursday
9.30am – 9.30pm

Friday
9.00am – 7.00pm

Saturday
9.00am – 1.00pm

Sunday
CLOSED

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What's the magic number?

Now that you know what we can help with, when we’re open and what to do if you can’t get through, please call our helpline on

0161 2229879

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