We know that sometimes you just need to hear the info from the horse’s mouth, that’s why we have a dedicated helpline staffed by qualified advisers that can answer your questions or offer an ear when you need a chinwag if it’s all getting too much.
At certain times, like say during a pandemic, our helplines can be very busy, so it’s always worth checking our Advice Pages first as you might find the answer to your question there.
If you are unable to reach us during the opening times listed below, please leave a message and someone will call you back.
Our advice line is closed and it will reopen on 30th September.
We’re still working on getting our email advice service and tribunal mentor programme reopened—we’ll keep you posted about our progress.
If you need support in the interim please check out our directory below of brilliant charities and organisations you can try if you’re in need of help.
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